Customer Reviews

Called for emergency service as we had a water leak on the floor. The service tech was great! He found where the leak was coming from, had to remove a section of the floor, repaired the pipe, and cleaned up the area once he was finished with the repair. As we never had a big issue like this before and the work he put in detecting the leak and repair I think it was fair. Thank you for a great job and handle the situation in a very professional manner!

Corey U.

Our technician was amazing! I had clogged my kitchen drain and disposal up with pasta (lesson learned), and he came out the next day and fixed it lickety-split. He was also very nice! I tried 3 other plumbers who didn't even call me back. But I am SO glad I went with Mr. Rooter. Price was fairly reasonable as well.

Courtney J.

The service tech was quick to respond when we needed help with a backup. He was knowledgeable and professional, and we were back to normal in no time. We've been having the same problem with our pipes for over a year now, but the tech was the first to take the time to teach us how to mitigate this problem in the future. Thanks, Mr.Rooter!

Nancy L.

We had another plumber try to fix our Condo's leaky Master Bedroom toilet which was leaking into the Condo Unit below. That plumber said he fixed it. He didn't fix it so we called Mr. Rooter and their technician came to investigate and fix the MB toilet. He did a thorough analysis and found a broken flange not properly sealed was the cause of the leak. He explained what he was doing as he replaced the flange, and put the toilet back on it. He tested it three times and the leak into the Condo below was fixed. We really appreciate Mr. Rooters' professionalism.

Lar B.

The team at Mr.Rooter was so responsive & professional in finding and fixing our drain pipe problem that could have been a disaster inside our house. They worked hard to restore service back to my house in less than 24 hrs... digging & replacing 60 ft of drain to the sewer. I also appreciate the positive attitude they brought to a pretty messy situation & helped me walk thru how to get things remediated inside my house.

Alan B.

I love these guys. have used them for multiple toilet fixes, installations, and now a hot water heater. Two different technicians have been out twice and they are both awesome. Really talented and fair-priced. I highly recommend.

Amanda M.

This company is absolutely awesome. The customer service is 5 stars all the way around. My experience making the appointment over the phone was so easy. The staff is very friendly and professional. The service technician was incredibly knowledgeable and extremely professional. He fixed our problem quickly and efficiently. We will definitely use their services in the future!

Buck L.

First of all, I did not have to wait all day for them because they came early in the day. The service technician was very professional and he was training his partner which he was also doing very well. I was advised to replace the faucet that we had and was given a choice as to style and cost. They had to leave to get parts but did not take a long time and did a good job installing the faucet. They also checked other plumbing to see if it was in good working order. I highly recommend choosing Mr. Rooter.

Sheila S.

We had a faucet on the outside of our home and the water was just pouring out, the repairman came out on a holiday weekend, it was Sunday and he did a great job. This is not the last time we'll use Mr.Rooter!

Carmen M.

A prompt and competent representative arrived and we discussed what the problem was and possible solutions. The old water heater had an electrical malfunction that actually burned the wires coming out of the unit to the power connection and was not repairable by replacing the coil. It could not be wired because of the arching that had happened. A replacement unit was installed and it is a beautiful job. I am very pleased.

Robert S.